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Kirtland Media Hosting F.A.Q.

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Absolutely. Your initial website design will not be launched until you are happy with it. After we go live online you will have 30 days in which we will repair any broken code or links. Beyond 30 days you will receive maintenance and support based on the hosting package that you choose.
Your predesigned logo and text logos are always free. Custom design logos are available from our Graphics Design Dept. for a fee. Fees vary depending on the complexity of your creation. Also, please note that all active Kirtland Media clients receive a 40% discount for any graphic design work!
Yes and no. Your pictures, if properly sized, may be used at no cost. You can only include photos that you personally own due to copyright laws. We also offer stock photos (with proper licensing) and custom graphics from our Graphics Dept.
Wordpress functionality allows for third party scripts that add depth and personality to your website. For example, events, forms, calendars, forums, classified advertising, communities or store fronts. Ok, you get the idea. Some plugins are free and others are paid. We’ll discuss these in depth in your initial meeting.
Sure! Blogging is what WordPress is all about and it goes “hand in hand” with any of our designs.
When websites were viewed only on desktop computers it wasn’t as important as it is with today’s technology. A responsive website will self-adjust the pages to fit perfectly on any device. If you’ve ever been on an older website that falls off of your phone or tablet’s screen, then you know what I mean. Google stated that 47% of viewers will never return to a non responsive website!
Yes. We offer varying degrees of support from “hands off” to “mother hen”. You will be given a detailed explanation of support services before we start working on anything. The choice is always yours to make and there are never any hidden fees.
Yes. As a hosting client of Kirtland Media, we will take care of everything and at no charge to you.
All websites are backed up on a monthly schedule. We do offer more frequent backups in some of our hosting packages.
No. You may leave at anytime. Any pre-payments will be refunded on a prorated from the end of the month that you give written notice
We offer different flat rate packages but will be happy to custom build a hosting service package just for you (see our hosting page in the navigation menu).
Sure. Entering clients’ migration is always free. Exiting clients will have a $95 Transfer fee upon leaving.

Support Articles

Our Expert Team Talk WordPress

HOW OFTEN SHOULD YOU BACK UP YOUR WORDPRESS SITE?

By |December 12th, 2015|

  To answer that question I think you have to ask yourself... how devastating would be if I lost everything. Some websites are very simple sites (internet business cards) while others (online stores) are very complex with [...]

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A WEBSITE MAKEOVER: YOU BE THE JUDGE!

By |November 29th, 2015|

Fish'N Fry Campground First let me say that the "makeover" of FishnFry.com to FishnFryCampground.com was one of the most pleasurable experiences that I personally have had. That's due to the fact that the owners, Gary [...]

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10 EXCELLENT REASONS TO USE WORDPRESS FOR YOUR NEXT WEBSITE

By |February 18th, 2015|

The WordPress platform is so flexible that it lends itself to any situation. Used by churches, RV parks, photographers, store keepers, and many others, WordPress is perfectly suited to all requirements! This would explain why [...]

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